Terms of Service
Last updated: 2026-06-02
1. Publisher
These Terms govern use of ridex.ma and the Ridex app.
Publisher: IMRANE OU EL FAQUIR, individual (sole proprietor)
Address: Angle Brahim Roudani et Rue Montaigne, Casablanca 20390, Morocco
Contact: imrane.ouelfaquir@gmail.com — +212 630 150 873
2. Service
Ridex is an intermediary platform for inter-city ridesharing in Morocco. Ridex is not a carrier, taxi, or ride-hail operator. The ridesharing agreement is between users.
3. Launch phase — free service
At launch, Ridex has no monetization: no platform fees are charged. Paid features may be added later with prior notice and updated Terms. Continued use after notice constitutes acceptance unless you delete your account.
4. Eligibility
You must be 18+ and provide accurate information. Drivers must hold a valid license, insured vehicle, complete verification when required, and comply with Moroccan traffic and insurance law.
5. Account
You are responsible for your credentials and must not impersonate others or maintain multiple accounts. Ridex may suspend accounts for fraud, false information, or unsafe behavior.
6. Verification
Drivers must submit identity and vehicle documents per the Verification Policy and Privacy Policy. Documents are reviewed manually. False documents may lead to refusal, suspension, or reporting to authorities.
7. Conduct
No false information, harassment, illegal use, security circumvention, or spam in messaging.
8. Trips and payments
Trip details are agreed between users. Currently Ridex processes no payments. Any cost-sharing between users (e.g. cash) is their sole responsibility under Moroccan law.
9. Liability
To the extent permitted by Moroccan law, Ridex is not liable for accidents, delays, cancellations, or disputes between users. Drivers remain responsible for road compliance, insurance, and passenger transport.
10. Intellectual property
Ridex brand and content are protected.
11. Privacy
See the Privacy Policy.
12. Changes
Updated Terms are published on ridex.ma. Material changes will be communicated.
13. Termination
You may delete your account in the app or by email. See Delete account for step-by-step instructions. Ridex may suspend access for violations.
14. Governing law
Moroccan law applies. Moroccan courts have jurisdiction, subject to mandatory consumer protections.